Privacy Policy

Placeholder content — not legal advice. This page must be reviewed and approved by the client (and ideally a solicitor) before launch to ensure UK GDPR / PECR compliance.

This Privacy Policy explains how AI Universe Ltd ("we", "us") collects, uses and protects your personal information when you use our website and services.

Information We Collect

• Contact details you provide via our contact or quote forms (name, email, phone, address).
• Details about the service or property you enquire about.
• Basic technical data (such as anonymised analytics) needed to operate the site securely.

How We Use Your Information

• To respond to your enquiry and provide a quote or service.
• To communicate with you about your booking.
• To protect the website from spam and abuse.

Legal Basis

We process your data on the basis of taking steps at your request prior to entering a contract, and our legitimate interest in operating the website securely.

Data Retention

We keep enquiry data only as long as necessary to respond and meet our legal obligations.

Your Rights

Under UK GDPR you have rights to access, correct, or request deletion of your data. To exercise these, contact us at hello@ai-universe.co.uk.

Contact

For any privacy questions, email hello@ai-universe.co.uk.